Thailand Emergency Numbers: 1669, 191, 199, 1155
Dial 1669 for an ambulance, 191 for police, 199 for fire and rescue and 1155 for the tourist police. 1669 serves critically ill patients outside a medical facility. The officer who answers first judges whether it is a real emergency, so answer their questions calmly.
On this page
For a medical emergency dial 1669; for police dial 191, for fire 199 and for the tourist police 1155. Put all four in your phone now, so you are not searching for them later.
Which number to call
| Situation | Number |
|---|---|
| Medical emergency | 1669 |
| Report an incident to police | 191 |
| Fire, accidents, rescue | 199 |
| Crime involving a tourist | 1155 |
| Immigration problem | 1178 |
| Tourist information | 1672 |
| Missing person | 1300 |
If you are not sure which police line fits, 1155 is the hotline for crimes involving tourists, and 191 is for reporting an incident to police officers.
Calling an ambulance
1669 serves critically ill patients outside a medical facility. The officer who answers first judges whether it is a real emergency, so answer their questions rather than hanging up. A critical case gets a team sent to collect the patient. If it is not a real emergency, they may point you to other services instead.
If the emergency starts inside a hospital or clinic, that facility’s own system takes over, in principle.
What to say on the phone
Take these in order:
- Stay calm and call 1669.
- Say what happened and what kind of injuries there are.
- Give the location and the route to it clearly.
- Give sex, age range, symptoms and the number of people hurt.
- Say how conscious the patient is.
- Mention any risk that could recur, such as being in the middle of a road.
- Give your name and a phone number that works.
- Give basic first aid as the officer advises.
- Wait for the rescue team to take the patient to hospital.
Please do not make prank calls, because they can cut off another patient’s chance of help.
Tourist police and their app
The Tourist Police Bureau has a mobile app for requesting immediate assistance, translation services and tourism information. It is available to tourists who do not have a Thai SIM card.
After a theft or accident
If money, a passport or other valuables are lost or stolen, report it to the local police as soon as possible. Ask for a statement about the loss or a crime report, because your insurer may want it. A lost or stolen passport must be reported immediately. Foreign police are under no obligation to open a case, particularly if the crime was not reported before you left the country.
Keep receipts for anything you buy to replace what was stolen, and keep medical bills from hospitals or doctors.
Online scams: call 1441
The Anti Online Scam Operation Center works exclusively through the hotline 1441. Press 1 to report and request the suspension of suspicious accounts. For problem online shopping, staff recommend the 1212 hotline.
Other useful lines
| Number | Line |
|---|---|
| 192 | National disaster |
| 1193 | Highway Police |
| 1195 | Crime Suppression Division, serious crimes |
| 1555 | Bangkok complaints centre, central emergency coordination in Bangkok |
| 1418 | Poh Teck Tung Foundation |
Step by step
- Pick the numberDial 1669 for a medical emergency, 191 for police, 199 for fire or 1155 for the tourist police.
- Say what happened and whereSay what happened and what kind of injuries there are. Give the location and route clearly.
- Describe the patientGive sex, age range, symptoms and number of people hurt. Say how conscious the patient is.
- Leave your numberGive your name and a phone number that works. Give basic help as the officer advises.
Not confirmed: English at the 1669 desk, and a free call from a foreign SIM, are unconfirmed. Use the tourist police app for translation, or ask a Thai speaker nearby to call.
Common questions
What is the ambulance number in Thailand?
Dial 1669 for a medical emergency; it serves critically ill patients outside a medical facility.
What is the police number in Thailand?
Dial 191 to report an incident to police officers.
What is the tourist police number?
Dial 1155, the hotline for crimes involving tourists.
What do I say when the 1669 operator answers?
Say what happened and what kind of injuries there are, then give the location and route and the sex, age range, symptoms and number of people hurt.
Is there a tourist police app?
Yes: it is for requesting immediate assistance, translation services and tourism information, and tourists without a Thai SIM card can use it.
Read next
Sources and reader comments
Official sources:
- Thailand Tourist Police Bureau, English home page (hotline banner, partner-agency numbers, mobile app block, contact box) (opens in a new tab)
- National Institute for Emergency Medicine (niems.go.th), home page, Wayback snapshot of 2 Apr 2026 (opens in a new tab)
- Public Relations Department (prd.go.th): NIEMS advice before calling 1669, posted 26 Dec 2023 (Wayback copy) (opens in a new tab)
- Public Relations Department (prd.go.th): emergency numbers list, posted 25 Dec 2023 (Wayback copy) (opens in a new tab)
- GOV.UK (FCDO) Thailand travel advice: Getting help (emergency services in Thailand) (opens in a new tab)
General health information checked against the sources listed above, not medical advice. Rules, vaccine schedules and prices change; see a doctor or the hospital before you act. See how guides are checked.
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Comments (3)
00DEADBEEF
It doesn't explain what a second police hotline is for or why there's a different medical emergency number in Bangkok
AnotherRedditUsr
Touristic police number I will use eSIM for my trip in Thailand with no local/Thai number, only data for internet. Since my medical insurance is reachable only via local number, I thought then to buy a virtual VOIP number to be able to call them, just in case. I am not sure that if I will need to call 1155 will work, using the VOIP virtual number, because it is "special" number" .. what is you experience about it ? Thanks
ThatsMyFavoriteThing
If you get a Thailand-based eSIM, then yes. If the eSIM is not actually from Thailand and roams onto a Thai network, then maybe. If having a Thai number is important to you, you can easily get an eSIM at the airport. You don’t need to use an MNVO for this.