PromptPay for Foreigners: Banks, Apps and Tourist Options

A tourist visa does not open a KBank or Krungsri account, so a tourist pays with a wallet or the home bank app instead. Foreigners who hold an account register PromptPay with a passport and a mobile number at Krungsri and Bangkok Bank. PromptPay transfers up to THB 5,000 are free.

On this page
  1. What PromptPay is and what it costs
  2. Which route fits you
  3. Bank apps: onboarding and rules
  4. Tourists: partner-country QR and Chinese apps
  5. TAGTHAi Easy Pay for tourists
  6. TrueMoney wallet for foreigners
  7. Related guides
  8. Step by step
  9. Common questions

On this page

  1. What PromptPay is and what it costs
  2. Which route fits you
  3. Bank apps: onboarding and rules
  4. Tourists: partner-country QR and Chinese apps
  5. TAGTHAi Easy Pay for tourists
  6. TrueMoney wallet for foreigners
  7. Related guides
  8. Step by step
  9. Common questions

A bank account decides it. KBank refuses tourist-type visas and Krungsri refuses tourist-visa customers.

A tourist pays with a wallet or a home bank app. A foreigner with an account registers PromptPay with a passport and a mobile number.

What PromptPay is and what it costs

PromptPay is a payment system live since 2016 that moves money by citizen ID, mobile phone number or account number. You register by linking an existing bank account to your ID or phone number. One phone number links to one account.

Transfer size Standard fee
Up to THB 5,000 Free
THB 5,000 to THB 30,000 Under THB 2
THB 30,000 to THB 100,000 Under THB 5
Above THB 100,000 Under THB 10

Since 2018 most banks have waived fees for digital payments.

Bank of Thailand PromptPay page header describing the payment infrastructure
The Bank of Thailand PromptPay page, which carries the standard fee table. Source: Bank of Thailand PromptPay page, standard fee table (opens in a new tab), captured 18 October 2026

Which route fits you

KBank opens a savings account for a foreigner with a passport and a non-immigrant visa of any type. It refuses tourist-type visas, including Visa on Arrival, Free Visa and the DTV. Krungsri refuses customers on a tourist visa.

The full account rules are in the guide to opening a Thai bank account as a foreigner.

Which payment route fits a foreigner Account holders register PromptPay; tourists use a wallet or a home app. Checked 18 Oct 2026 Do you hold a Thai bank account on a non-tourist visa? Tourist visas do not open KBank or Krungsri accounts. Use TAGTHAi Easy Pay or a TrueMoney wallet. NO YES Does your SIM card carry your passport number? KBank needs the same passport number on the SIM and the app. Register the SIM owner first. NO YES Register PromptPay with your mobile number Krungsri and Bangkok Bank link a mobile number to one account ThailandBuddy.com · Sources: KBank, Krungsri, Bangkok Bank, TAGTHAi, TrueMoney, Bank of Thailand Verified 18 Oct 2026 · Re-checked every 3 months Which payment route fits a foreigner Account holders register PromptPay; tourists use a wallet or a home app. Checked 18 Oct 2026 Do you hold a Thai bank account on a non-tourist visa? NO Tourist visas do not open KBank or Krungsri accounts. Use TAGTHAi Easy Pay or a TrueMoney wallet. YES Does your SIM card carry your passport number? NO KBank needs the same passport number on the SIM and the app. Register the SIM owner first. YES Register PromptPay with your mobile number Krungsri and Bangkok Bank link a mobile number to one account ThailandBuddy.com · Sources: KBank, Krungsri, Bangkok Bank, TAGTHAi, TrueMoney, Bank of Thailand Verified 18 Oct 2026 · Re-checked every 3 months
Which route fits a foreigner: register PromptPay with an account, or use a tourist wallet. Checked 18 Oct 2026.
Tap to enlarge diagram

Bank apps: onboarding and rules

SCB EASY

Registration asks for your ID, passport or alien card number and date of birth. Next come a face scan, your mobile number for a one-time password and a 6-digit PIN.

At a branch you present your passbook and identity document to a bank officer. Open the app over mobile data, not Wi-Fi. SCB allows the app on 1 device per person.

SCB requires face recognition for foreign customers from 20 June 2026. It covers a transfer, top-up or bill payment to another person’s or bank’s account of THB 50,000 per time or more, or THB 200,000 per day.

A customer with no face photo on file registers one at any branch. The branch asks for a passport or non-Thai identification card.

KBank

For foreigners, the mobile banking and the SIM card must carry the same registered passport number. To fix a mismatch, register the SIM owner at your mobile network service centre with your latest passport number.

Proof of SIM ownership is a tax invoice or a phone bill receipt. For a prepaid SIM, request the tax invoice at the service centre.

Krungsri

A non-Thai individual links an account with a mobile phone number only. One mobile number links to one account. A home phone number is refused because the bank cannot send the one-time password by SMS.

If you registered PromptPay at another bank, cancel it there first. The Krungsri app allows THB 500,000 per day and per transaction, extendable to THB 2,000,000 per day.

Check the payee’s name before every confirmation.

Bangkok Bank

A foreigner registers with a passport and connects a mobile phone number only. Registration is free.

Joint and FCD accounts are refused. Individual savings or current accounts in Thai baht register. The sender does not register to transfer.

If you send money to the wrong number

Contact Krungsri Call Center 1572 or a branch. The bank reports back within 15 business days for a transfer inside the same bank and 20 business days for an interbank transfer. A PromptPay check takes 3 business days.

A payee who receives money from an unknown sender must not send it back alone, as it may be a scam.

Bangkok Bank PromptPay FAQ list including the question on foreigners registering
Bangkok Bank PromptPay FAQ list, with the foreigner question last. Source: Bangkok Bank PromptPay page, foreigner FAQ (opens in a new tab), captured 18 October 2026

Tourists: partner-country QR and Chinese apps

PromptPay links to payment systems in Cambodia, Japan, Malaysia, Vietnam, Singapore, Indonesia, Hong Kong, Lao PDR, Korea and China. The details carry a May 2026 date.

A Malaysian tourist scans the Thai QR of BBL, KBANK, KTB, SCB, BAY, CIMB Thai or BAAC with the Public Bank app.

Bank of Thailand cross-border payment page with example text for QR payments and remittance
Bank of Thailand cross-border page with examples for tourists and workers. Source: Bank of Thailand cross-border payment page (opens in a new tab), captured 18 October 2026

From 30 October 2025, users from China scan Thai QR codes with Alipay, UnionPay and WeChat Pay. The code must come from Bangkok Bank, Krungthai Bank, KasikornBank, ICBC (Thai), Siam Commercial Bank or BAAC.

Bank of Ayudhya, Government Savings Bank, HSBC and TMBThanachart Bank are next on the list.

Bank of Thailand press release on the Thailand-China cross-border QR payment linkage
Bank of Thailand press release on the QR linkage with Alipay, UnionPay and WeChat Pay. Source: Bank of Thailand press release 30 October 2025, page 1 (opens in a new tab), captured 18 October 2026

TAGTHAi Easy Pay for tourists

TAGTHAi Easy Pay is an e-wallet for foreign tourists. Apply in person at a KBank foreign exchange booth with your passport. The minimum age is 20.

Limit Amount
Top-up at the booth THB 25,000 per transaction
Transactions THB 50,000 per month
KBank ATM withdrawal Up to THB 10,000 per transaction per month

Pre-register within 30 days before you activate the wallet at the booth. Link the wallet in the app with your passport details and a 16-digit Wallet ID. There are no application or card fees.

From August 2026 the physical prepaid card is no longer required. A K-ATM withdrawal with the older PAY&TOUR prepaid card costs THB 20. Other withdrawal fees are in the ATM fee guide.

TAGTHAi Easy Pay page header showing a tourist e-wallet and a QR code stand
TAGTHAi Easy Pay page for the tourist e-wallet. Source: TAGTHAi Easy Pay page (opens in a new tab), captured 18 October 2026

TrueMoney wallet for foreigners

Registration in the app asks for a selfie with your passport or pink Thai ID card and your visa type. Approval arrives by SMS in 1-3 business days.

Limit Basic level (passport only) Advanced level
Wallet size THB 30,000 THB 50,000
International payment per month THB 1,000 THB 50,000

Cash top-up is limited to THB 500,000 a month. Transfers to a bank account need supporting documents such as work permit documents, a non-immigrant visa, a student visa, a Thai driving licence or legally proven documents of your stay.

TrueMoney limits table for foreigners with basic and advanced verification columns
TrueMoney limits table for foreigners, basic and advanced verification levels. Source: TrueMoney support, limits for foreigners (opens in a new tab), captured 18 October 2026

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Step by step

  1. Check your visa and accountHold a Thai bank account on a non-tourist visa, because KBank and Krungsri refuse tourist-type visas.
  2. Match the SIM to your passportAt KBank the SIM card and the mobile banking must carry the same passport number.
  3. Register your mobile numberRegister PromptPay with a passport and a mobile phone number at Krungsri or Bangkok Bank.
  4. Check the payeeCheck the payee's name before every confirmation.

Not confirmed: Beyond Malaysia and China, no home-country app is confirmed to scan Thai QR; ask your home bank before you travel. TrueMoney asks for a visa type at registration but does not publish which types pass the basic check.

Common questions

Can a tourist register for PromptPay?

A tourist needs a Thai bank account first. KBank refuses tourist-type visas, including Visa on Arrival, Free Visa and the DTV, and Krungsri refuses tourist-visa customers.

What does a foreigner need to register for PromptPay?

Krungsri links an account with a mobile phone number only. Bangkok Bank takes a passport and a mobile phone number.

Is PromptPay free?

Transfers up to THB 5,000 are free. Since 2018 most banks have waived fees for digital payments.

Why does KBank ask for my passport number on the SIM?

For foreigners, the mobile banking and the SIM card must carry the same registered passport number.

Do Chinese visitors scan Thai QR with Alipay or WeChat Pay?

Users from China scan Thai QR codes with Alipay, UnionPay and WeChat Pay when the code comes from Bangkok Bank, Krungthai, KasikornBank, ICBC (Thai), SCB or BAAC.

How do I get TAGTHAi Easy Pay?

Apply in person at a KBank foreign exchange booth with your passport. The minimum age is 20.

What are the TrueMoney limits for foreigners?

The wallet holds THB 30,000 at the basic level and THB 50,000 at the advanced level.

What happens if I send money to the wrong PromptPay number?

Contact Krungsri Call Center 1572 or a branch. The result comes within 15 business days for a transfer inside the same bank and 20 business days for an interbank transfer.

General information checked against the sources listed above, not financial or tax advice for your situation. Rules and fees change; confirm with your bank, the Revenue Department or a licensed adviser before you act. See how guides are checked.

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